Privacy Policy

1. Introduction

ScribeCraft ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password (encrypted)
• Profile Information: Display name (optional)
• Payment Information: Processed by Paddle/Stripe (we don't store card details)
• User Content: Your writing, documents, and projects

2.2 Automatically Collected Information

• Usage Data: Features used, session duration, word counts
• Device Information: Browser type, operating system, IP address
• Cookies: Session cookies, preference cookies

2.3 AI Feature Data

• Text Submitted: Content you send to AI features for analysis
• API Logs: Timestamps and request types (not content)

3. How We Use Your Information

3.1 To Provide the Service

• Create and manage your account
• Store and sync your documents
• Process AI requests
• Track writing goals and achievements
• Send service-related notifications

3.2 To Improve the Service

• Analyze usage patterns
• Fix bugs and improve performance
• Develop new features

3.3 To Communicate

• Send account updates
• Respond to support requests
• Send marketing emails (with consent)

4. How We Share Your Information

4.1 We DO NOT Sell Your Data

We never sell your personal information or writing content to third parties.

4.2 Service Providers

We share data with:

• Hosting Provider: Namecheap (server hosting)
• Payment Processor: Paddle/Stripe (payment processing)
• AI Provider: Google Gemini (AI features only)

4.3 Legal Requirements

We may disclose information if required by law or legal process.

5. Data Storage and Security

5.1 Where We Store Data

• Servers: United States (Namecheap)
• Backups: Automated daily backups
• Duration: As long as your account is active

5.2 Security Measures

• Passwords encrypted with bcrypt
• HTTPS encryption for data transmission
• JWT tokens for authentication
• Regular security updates

6. Your Rights and Choices

6.1 Access and Export

• View all your data in the app
• Export documents at any time
• Request data copy via email

6.2 Correction

• Update account information anytime
• Correct inaccurate data

6.3 Deletion

• Delete individual documents
• Delete entire account
• Request complete data deletion

6.4 Opt-Out

• Unsubscribe from marketing emails
• Disable cloud sync
• Opt out of analytics (contact us)

7. Cookies and Tracking

7.1 Essential Cookies

• Session management
• Authentication tokens
• User preferences

7.2 Your Choices

Most browsers allow cookie control. Disabling cookies may limit functionality.

8. Third-Party Services

8.1 Google Gemini AI

• Processes text you submit for AI features
• Subject to Google's privacy policy

8.2 Paddle/Stripe

• Processes payment information
• We don't store card details

9. Children's Privacy

• Service not intended for users under 13
• We don't knowingly collect data from children

10. International Users

Data is stored in the United States. By using the Service, you consent to transfer.

10.1 GDPR Rights (EU Users)

If you're in the EU, you have additional rights:

• Right to access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to data portability
• Right to object

11. California Privacy Rights (CCPA)

California residents have the right to:

• Know what personal information is collected
• Request deletion
• Non-discrimination for exercising rights

Note: We don't sell personal information.

12. Data Retention

12.1 Active Accounts

• Data retained while account is active
• Backups kept for 30 days

12.2 Deleted Accounts

• Data deleted within 30 days
• Backups purged within 90 days

13. Changes to Privacy Policy

• We may update this policy
• Changes posted with new "Last Updated" date
• Material changes announced via email

14. Contact Us

For privacy questions or requests:

• Email: zoadra.zorro@gmail.com
• Website: scribecraft.app/privacy
• Response Time: Within 30 days